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Zoomgali
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Viewfinder for Sprocket 2-in-1 will not close

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Sprocket 2-in-1

Hi, Just got a sprocket 2-in-1.

Viewfinder will not close.

 

PLEASE do not tell me to reset. 

[Unless of course you are digital and not real].

This is a mechanical problem NOT a digital problem.

 

Thank you!

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KrazyToad
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@Zoomgali

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that the Viewfinder is not closing.

 

Since this is a Hardware issue, please contact our Phone Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Click on "Continue as guest". 
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Click on "Show Options". 
Fill the web-form. A case number and phone number will now populate for you.

 

Keep me posted if you need further assistance

 

Thank you 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

KrazyToad
I Am An HP Employee

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