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HP Recommended
Sprocket 2-in-1

Hi, Just got a sprocket 2-in-1.

Viewfinder will not close.

 

PLEASE do not tell me to reset. 

[Unless of course you are digital and not real].

This is a mechanical problem NOT a digital problem.

 

Thank you!

1 REPLY 1
HP Recommended

@Zoomgali

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that the Viewfinder is not closing.

 

Since this is a Hardware issue, please contact our Phone Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Click on "Continue as guest". 
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Click on "Show Options". 
Fill the web-form. A case number and phone number will now populate for you.

 

Keep me posted if you need further assistance

 

Thank you 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.