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Ongg
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Message 1 of 2
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Visibles lines on photos printed by SPROCKET!

HP Recommended
Iphone 7 plus
iOS 12 - 12.0.1

Hi, I had already purchased a SPROCKET on yesterday 4 March 2019. After i printed the photos there is all covered by visibles lines! It is really tragic! I already printed 7 pieces photos and all of the photos have the same problmes. All of the suggestions that HP official website provided are useless to solve this problems. Please give a FUNCTIONAL solution and please responce ASAP. Thank you.

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senan6806
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Message 2 of 2
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HP Recommended

@Ongg

 

A warm welcome to HP Support Community!

If the print quality has not improved even after trying all possible solutions available in this document, then I'm afraid, the printer needs to be serviced or replaced. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

Senan6806


I am an HP Employee

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