Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I reviewed your post and I understand that you are facing issues connecting the sprocket.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
The_Fossette I am an HP Employee
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