-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Sprocket
- failure to load,blank screen for pictures that I try to prin...
Create an account on the HP Community to personalize your profile and ask a question
07-08-2017 10:28 PM
with those spinning circles. What can be done?
Solved! Go to Solution.
Accepted Solutions
07-10-2017 11:47 AM
Greetings @Annjake,
Welcome to HP Forums and Thanks for the post.
I understand that you are unable to print from your Sprocket as is not connecting to your phone.
Not to worry, I will be glad to assist you.
Have you tried to reset your Sprocket?
Request you to follow the procedure mentioned in this HP Article and let me know how it goes.
Keep me posted.
Chimney_83
I am an HP Employee
07-10-2017 11:47 AM
Greetings @Annjake,
Welcome to HP Forums and Thanks for the post.
I understand that you are unable to print from your Sprocket as is not connecting to your phone.
Not to worry, I will be glad to assist you.
Have you tried to reset your Sprocket?
Request you to follow the procedure mentioned in this HP Article and let me know how it goes.
Keep me posted.
Chimney_83
I am an HP Employee
Didn't find what you were looking for? Ask the community