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HP Recommended
Sprocket 200
iOS 12 - 12.0.1

First thing to know is that prior to the app update to 2.57 and the January 14 firmware update, the pictures the Sprocket 200 produced were a little yellowish in brown and some skin colors but overall acceptable.  Then the app update to 2.57 and firmware update of 14 January made grey clouds have a pink to purple hue and most other colors also had a pink hue.  Now, the latest update to the app (version 2.58) results in the medium grey in clouds to be greenish and light grey still has a purple cast.

 

Sprocket 200 with latest firmware and latest app version (2.58)

 

Is there anyway to get back to the older app and firmware version?

1 REPLY 1
HP Recommended

Sorry, firmware was updated 5 January not 14 January.

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