not pairing to new ios 11

[Arizona_Norse]

clearly an ongoing issue that remains unresolved. 

1. ios11 finds and pairs bluetooth
2. sprocket app cannot find printer.

[MKazi]

@Arizona_Norse

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Sprocket printer and the Sprocket app does not find the printer through an iPhone. I read that iOS finds and pairs the bluetooth.

For better clarity and to assist you better I would require more information regarding this:

• Have you tried to uninstall and reinstall the HP Sprocket app?
• Does the HP Sprocket printer work fine on another device (if available)?

Let me know. I'll watchout for your reply.

[Arizona_Norse]

Thank you MKazi!   I discovered that my sprocket  print app apparently needed to update and also update the printer which it has now done, as previously it was going through e-print and now that has been discontinued. So apparently it was  "operator error"  on this end.