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sprocket 200 does not connect to any device bluethood

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sprocket 200
Android 9.0 Pie

hi guys, asking for a headacke that i have with this litle device, the sprocket 200  does not recognize my phone or any phone, i reseted more than once and even restore from fabric and nothing happen, i used and print some pritty good photos but now, does not appear , and by following some advice i deleted from my phone to get it like new and i found myself in this bucle.

please help!! 

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HP Support Agent
HP Support Agent
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Welcome to HP support community.


Try the steps mentioned in this HP document to fix the issue:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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