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sprocket app wont load on my phones

HP Recommended
sprocket new edition
Android 9.0 Pie

hi i have a samsung j4+ and sprocket app wont load on my phone is there an issue, also have a cats41 any help would be great

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HP Recommended



Are you getting an error messages when loading the Sprocket App?


May I know the OS Version on your Phone?


Please ensure your Phone and Sprocket are connected through Bluetooth before downloading the App


If possible send me a screenshot of what happens when you try downloading the Sprocket App


Keep me posted 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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