cancel
Showing results for 
Search instead for 
Did you mean: 
gummboots
New member
1 0 0 0
Message 1 of 2
164
Flag Post

sprocket app wont load on my phones

HP Recommended
sprocket new edition
Android 9.0 Pie

hi i have a samsung j4+ and sprocket app wont load on my phone is there an issue, also have a cats41 any help would be great

0 Kudos
1 REPLY 1
KrazyToad
Retired
Retired
22,744 22,731 1,364 1,379
Message 2 of 2
Flag Post
HP Recommended

@gummboots

 

Are you getting an error messages when loading the Sprocket App?

 

May I know the OS Version on your Phone?

 

Please ensure your Phone and Sprocket are connected through Bluetooth before downloading the App

 

If possible send me a screenshot of what happens when you try downloading the Sprocket App

 

Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation