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dhen1
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sprocket printing blanks!!

‎01-12-2021 03:23 PM - edited ‎01-12-2021 03:25 PM

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Product: HP sprocket

My HP sprocket that i've only used about 5 times last year is not just printing blank, i've loaded it with new pack of paper and with the blue paper that it comes with. my warranty is expired so i don't know what kind of help the support team could help me with but i've tried everything to troubleshoot it and it's still not working. please help!! 

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KrazyToad
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‎01-16-2021 06:23 AM

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@dhen1

 


Welcome to HP Support Community


I would like to help

 

Please try the troubleshooting steps in this Link: https://support.hp.com/in-en/document/c05660842 and let me know how it goes


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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