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‎11-21-2018 11:20 PM - edited ‎11-22-2018 06:02 PM

HP Recommended
Product: Sprocket100
Operating System: Microsoft Windows 10 (64-bit)

Hi, i tried to print with my new Sprocket 100 however was unable to print well.

 

I have already done the following:-

- i used the printer paper provided in the new unit

- i fully charged the unit

- i had updated with the newest firmware

- cleaned the rollers with the blue paper provided

- reset the reset button

 

However the results were all the same. the photos are as attached.  Please help!

IMG_1448.JPGIMG_1449.JPGIMG_1451.JPGIMG_1452.JPG

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