Ok, every time I try to print something from my sprocket, there are a bunch of horizontal lines showing up. I have printed at least 5 things where this problem occurs and I was wondering whether there was any way I could fix it.
Heres what I've tried... - Restarting my sprocket - Putting in the blue paper - Charging it - Letting it cool down - Using genuine Zink HP paper - Storing paper in a cool dry place - Checking firmware (there was no update available)
If there is anything else I can do to fix it please help. I haven't had it for long and I would love it fixed so I can start using it again.
ONE MORE THING. In the app, it says its 100% charged but the battery light is still red. Does that mean something?