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SuziQzzy
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Message 1 of 2
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Cracked Screen Hp Sprout Immersive 23-s010 look to replace

HP Recommended
Sprout by HP
Microsoft Windows 8.1 (64-bit)

I have a HP Sprout Immersive 23-s010 

Product no:  J4W72AA

 

It has cracked screen at lower rt corner and slightly pressed in.  The touch function no longer works (still sensitive to touch) and haven't used touch mat or projector since the crack happened but it functions as a regular pc but over time it will start showing bubbles up and down screen sometimes just pressing slightly on crack it will go back to normal but is getting worse.  I would like to replace the screen.

 

I have seen the video tutorial on replacing this screen it shouldn't be a problem.  I am very familiar working on PC's, laptops, etc.  

 

Need some info on obtaining a replacement screen/part no, etc.  And any advice would greatly be appreciated.

 

thanks, 

Suzi

 

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

@SuziQzzy

 

The following link shows a full list of parts for your computer

 

     http://partsurfer.hp.com/Search.aspx?searchText=J4W72AA

 

Now, please check which one you need. You can order from there or use part number to order elsewhere. I know Amazon and eBay normally give us better prices.

 

Regards.

BH
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