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HP Sprout and Skype

HP Recommended
HP Sprout
Microsoft Windows 10 (32-bit)

I am trying to skype with my hp sprout and it says 'could not connct to sprout platform when I try and click on the monitor. Also, when I was able to connect the other day the  person on the other end can not see my classroom. 

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The camera is only for scanning purpose, it can not be used as a webcam and hence the person on the other end does not see your classroom

I am an HP employee
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