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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-19-2018 09:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

It seems I have become a victim of the losing the Sprout Desktop to Windows 10 10586 update

 

.

 

Anyone that is interested in reading up on those threads can find them here.

 

 

 

https://h30434.www3.hp.com/t5/Sprout-by-HP/Cannot-get-Sprout-Workspace-to-work-after-Windows-10-1058...

 

 

 

https://h30434.www3.hp.com/t5/Sprout-by-HP/Cannot-get-Sprout-Workspace-to-work-after-Windows-10-1058...

 

 

 

https://h30434.www3.hp.com/t5/Sprout-by-HP/How-to-restore-my-Sprout/td-p/5582286

 

 

 

As Such I will not go into that part of the issue since it has already been well covered on these threads.

 

What I want to know is how to Reset this machine to factory “Out of the Box” drivers.

 

 

 

IE reformat and clean install the system, minus all updates and user installed programs.

 

Im thinking this should be pretty easy through Recovery Manager. If Im not right there is a restore partition on the hard drive?

 

 

 

Here is the Relevant Data

 

 

Windows 10 Home 64 Bit

 

Version: 1709

 

OS Build: 16299.125

 

 

 

HP Sprout Model Number:23-s-310

 

 

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