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‎11-05-2020 11:46 AM

HP Recommended
Product: HP 655
Operating System: Microsoft Windows 7 (64-bit)

My HP laptop is showing back and a white minus

1604601881731234559503098644198.jpg

 

16046019371851211578627678282150.jpg

 

1 REPLY 1

‎11-23-2020 01:30 PM

HP Recommended

@Yoni234

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • What is the exact issue you are facing?
  • Is the computer booting to Windows?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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