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‎08-13-2022 11:36 AM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-1000i (8BG55AV)
Operating System: Microsoft Windows 11

Hello, the computer freezes every few hours. Reinstalled and doesn't help

1 REPLY 1

‎08-13-2022 01:42 PM

HP Recommended

Hello @goormaor 

 

Before you do anything else please

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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