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Student
Posts: 1
Member Since: ‎01-10-2017
Message 1 of 2 (961 Views)

projecter & mat not working

Product Name: sprout
Operating System: Microsoft Windows 8.1 (64-bit)

This is a new sprout. Must have been old stock. I updated the drivers from the support site because the computer was having major issues. Projector and mat quit working. Updated windows hoping it might fix things and now sprout workplace will not run either.

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Teacher
Posts: 62
Member Since: ‎02-24-2016
Message 2 of 2 (693 Views)

Re: projecter & mat not working

To fix this problem you can reset your computer. To do this read and follow the instructions carefully.

 

1. Restart+Shift

2. Troubleshoot

3. Reset this pc

4. Continue with instructions

 

I hope it's helpful!
 
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