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- Re: DESK DOCK trouble
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03-16-2017 09:14 PM
デスクドッグを有線で接続し、Continuum機能を満喫していたが、Windows 10 MobileのUpdate後、問題が出てきた。
現在のバージョンは1607、OSビルドは10.0.0.14393.953
問題点:
従来は、デスクドッグのDisplayPortからHDMI変換ケーブル、またはDisplayPortからVGA変換ケーブルを使用し、Displayに接続し、双方のケースでContinuum機能を満喫できた。
しかし、Windows 10 MobileのUpdate後、VGA変換ケーブルしか使えなくなった。HDMI変換ケーブルを接続すると、HP Elite X3画面もDisplay画面も真っ黒となり、何も見えない。(但し、マウスの矢印だけが、Display画面上に表示されるだけ。マウスを動かすと矢印も同様に動く。)
HDMI変換ケーブルの接続順序をいろいろ変えてみたが、結果は同じ。
1)同様の問題は出てますでしょうか?
2)HDMI変換ケーブルの欠陥?
3)Windows 10 Mobileを前のバージョンに戻して試してみようかと考えてますが、戻す方法は?
Solved! Go to Solution.
Accepted Solutions
06-19-2017 09:18 AM
Even though Windows 10 Mobile was updated to 1703, 10.0.15223.0, there was still no improvement on the display connetion with HDMI.
After contacted HP help desk, he suggested me to test the other vendor's Display Port to HDMI adapter.
I tried to use that borrowed from my friend.
And found out, HDMI connection was OK now.
Although I have still a question what was diffrent between the new one and the previouse one, which was originally applicable. This issue was solved so far.
"SOLVED!"
03-16-2017 09:19 PM
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Thank you for your understanding
03-17-2017 02:42 AM
Written in English:
I have enjoyed Continuum function by using Deskdoch and HP Elite x3 with Displayport/HDMI adapter cable or Displayport/VGA adapter cable . (My 21 inch display accepts the connection by the cable of VGA or HDMI. I must use the Dipspalyport adapter at Deskdoch for VGA or HDMI cable)
However, after Windows 10 Mobile updated, I faced the trouble.
Now Windows 10 Mobile Vesion :1607 OS Buld: 10.0.14393.953.
The deatils of trouble:
I can apply only Displayport/VGA adapter cable. It still works well.
When use Dipslayport/HDMI adapater cable, display on both HP Elite x3 and 21 inch dsiplay changed to black completely and cannot see aything except the arrow mark of Mouse on 21 inch display.
(Arrow mark on 21 inch display can be moved when the mouse moves, which means the some signal from HP Elite X3 is transfered to 21 inch display. Mouse is of Bluetooth mouse)
I tried to check several actions by changing the cable connetion order between HP Eliete x3 and Deskdoch first or between Deskdoch and 21 inch display first. no improvement.
1) Did you hear the same trouble recently?
2) There is a possibility of fault for Displayport/HDMI adapter cable.
3) For cheking the above 2), can I move back to Windows 10 mobile previouse version? How to move back?
03-18-2017 12:58 AM
06-19-2017 09:18 AM
Even though Windows 10 Mobile was updated to 1703, 10.0.15223.0, there was still no improvement on the display connetion with HDMI.
After contacted HP help desk, he suggested me to test the other vendor's Display Port to HDMI adapter.
I tried to use that borrowed from my friend.
And found out, HDMI connection was OK now.
Although I have still a question what was diffrent between the new one and the previouse one, which was originally applicable. This issue was solved so far.
"SOLVED!"
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