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GlennE1
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Solved!

Active stylus for 13-u151tu

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Hp pavilion Xperia 360 13-u151tu
Microsoft Windows 10 (64-bit)
Hi. I’m looking at buying an active stylus for my pavilion. Would anyone know of a pen with compatibility or if my 360 has a compatibile pen.
Thanks
Glenn
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Barachiel
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@GlennE1

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

Please let me know the exact product number of the notebook to provide the relevant details. Meanwhile, follow this link and check out the list for compatible stylus, If any. 🙂

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

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GlennE1
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Hi Barachiel. The product number is Z4Q89PA#ABG. Hope this helps.
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Barachiel
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@GlennE1

 

Thank you for responding,

It's great to have you back 😉

 

I checked the compatibility list and I see there is no compatible stylus for your computer, However you could try a passive stylus.

  • A passive stylus (also known as capacitive stylus) functions the same as your finger on the screen. Passive styluses do not require batteries, and they work on any touch screen device.

    While non-HP branded passive stylus are not supported by HP, most will work with HP touchscreen computers and tablets.

Please refer this link for further reference. 

 

Hope this helps. 🙂

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

 

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Barachiel
I am an HP Employee

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GlennE1
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Hi Barachiel. Thanks for prompt reply. I found this in another post,
Synaptics screen digitizer. There's a firmware update to enable the driver. I found the drivers at :
http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-bk000-x360-convertible-pc/10862175/mo....

Expand the firmware section and I selected "HP FHD Touchscreen Controller Firmware Update" (there's also an HP HD Touchscreen Controller Firmware Update). If you click on "Details" you get taken to :
http://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-bk000-x360-convertible-pc/1... which gives further details. Posts for the similar driver for the HP Spectre said that it failed to install and needed to be extracted and manually installed, but the auto-install worked for my Pavilion X60 15-.

To may it clear, I'm using the HP Pro Tablet Active Pen, p/n K8P73AA, thou it was referred to as the HP Pro Tablet 408 Active Stylus at PC World. With this enabled I have a "Windows Ink Workspace" icon in the system tray that gives access to pen enabled apps.


Would that not be relevant to my hp? Does it not have a Synoptics screen digitiser?
Cheers
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Barachiel
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@GlennE1

 

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

 

This computer came with  13.3" diagonal FHD UWVA anti-glare WLED-backlit touch screen (1920 x 1080) and as I said earlier, I wasn't able to find a compatible stylus in this list, however, If it work's perfectly, you could still use it. 🙂

 

Once again, I appreciate all your efforts and patience in this.

 

Best regards,

Barachiel
I am an HP Employee

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GlennE1
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Hi Barachiel. I will mark this as answered but too let you know the link to ‘list’ doesn’t provide a list at all. Just generic page on the difference between active and passive styluses.
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Barachiel
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@GlennE1

 

Thank you for responding,

It's great to have you back 😉

 

If you click on the consumer "computers compatible with HP pens and styluses", the first row, has the list of the computer's, and the compatible stylus or pen are listed by the next rows.

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

Take care now and do have a fabulous week ahead. 🙂

Barachiel
I am an HP Employee

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