My daughter's tablet battery swelled up and busted the tablet apart. This is unsatisfactory. There is no way to get in touch with anyone at HP to discuss this. Someone at HP needs to get in touch with me asap.
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Same thing happened to me. In my case, I thought it had to do with my notebook carrying case because the keyboard was warped. When I got home I opened the notebook (screwdriver and pry tool) and immediately saw the swollen battery. Because my warrantee had expired I bought a replacement battery on Amazon for $40 which arrived two days later. I've been reading that one thing that causes this is overcharging. I found a small program called Battery Limiter (it's free) and it sounds an alarm when the battery reaches 90% (I changed it to 96%) so you can unplug the power adapter. Elsewhere, I read that you need to replace the battery every two years anyway so this might give you an extra year or so more life on the battery. The point is that leaving the notebook plugged in all the time isn't the intended use by design. The battery expects to be charged and discharged. I'm now considering shutting it down at night or whenever I plan to be away for any extended period of time.
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