Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Welcome to the HP Forums,
We'll be with you, until it's all sorted.
If you haven't disabled the auto-charge while the device is turned off, yet,
here's what I recommend you do, to turn that off & resolve this concern:
If the issue persists, please perform a battery test using this link and let me know how it goes: Click here for steps.
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.
Riddle_Decipher I am an HP Employee
Thank you for responding,
It's great to have you back 😉
It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out,
I'm the Barachiel & I'm at your service.
Below I've listed a series of steps that should help your cause:
Video about improving your notebook battery performance
How long does a notebook battery last?
Adjusting notebook battery power plans
Factors that contribute to loss of notebook battery capacity
Recommended notebook battery care practices
Original battery charges slowly, replacement battery charges normally
Special recommendations for embedded (not customer replaceable) notebook batteries
Tips for conserving notebook battery power
For more details, Click here
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help. 🙂
BarachielI am an HP Employee
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