Create an account on the HP Community to personalize your profile and ask a question
02-15-2018 11:44 AM
Since about a week ago, my phone's battery dives from 25% charge down to 6%, and of course I get a "Battery extremely low" message, which is not true because the phone stays on and working, albeit slower, for more than the estimated 50 minutes at 6%, and also when I plug it in it immediately jumps back to 25%. Is this happening to anyone else, and is there a reason?
02-19-2018 04:09 PM
02-20-2018 12:11 AM
It's also inconsistent when the problem kicks it. It doesn't happen every time it hits 45/35/25% but did happen to me last evening: somewhere around 35-40% and then suddenly 6%. But it lasted for ages at 6% so I don't know it that was the true level.
Come on, HP, there must be something you can do or at least look into.