I tried below options still issue exist. and but charging possible when after shutdown with orange light.
1. Unplug power & Uninstall battery options fromDevice manager
3. i have a inbuilt non removable battery but still i try to remove battery connection and try to use with direct plug connection, and unfortunatly it will not on my lap. this model will not work without battery.
and i tried bios update, but still the problem exist. why there is no any quick fix? and i heared this problem is because of windows update? is that right? as a HP coustomer, we are choosing a high configuration system and facing this kind of problems? its bit hurts. will be a great thing if you can support on this please.
To get the answer to this question, NO! windows update will not cause any problem and this sounds like a built-in battery related issue and to help you out, I'm sending out a Private message with the reset instructions,
Please check your Private message icon on the upper right corner of your HP Forums profile