Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Product name 1KU19UAR#ABA , Failed ID;9G92KS-8L89PC-MFPURG-C0CQ03. Battery not charging to 100% and is discharging very fast.
Thanks for sharing the failure ID. I have decoded the failure ID and the battery on the laptop has gone faulty with error 601. Please replace the faulty battery.
Refer this article to know more information about battery issues. Click Here
You can contact HP support and get the service options for the PC.
Please contact HP support using this link. Click Here
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