Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
When I try to update my laptop the network stopped and a blue screen appeared with message “recovery “ ... error code: 0xc000000f
what can I do?
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand, you're getting a Blue screen error message on your computer,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Let's try these steps:
If Windows update is causing a Blue screen, let's download and run a Windows update troubleshooter: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
Perform quick System Test:
Hold the power button for at least five seconds to turn off the computer.
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
On the main menu, click System Tests.
From the main menu, click System Tests, and then click Quick Test.
Click Run once.
While the test is running, the time remaining and test result for each component are shown on the screen. The test can take up to 15 minutes.
Keep me posted,
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Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE I am an HP Employee
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