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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2018 11:51 AM

HP Recommended
Product: G2 Tablet 2301

I was using my tablet last night when the low battery alert came on. I plugged in, but the tablet did not show any charging connection. I tried multiple cords, multiple outlets. All combinations work on my phone, but nothing on my tablet. The battery ran out and it still will not charge.

 

The tablet is three years old, still in perfect condition (aside from this problem). Is it worth paying for a repair? Where should I take it?

1 REPLY 1

‎11-20-2018 03:37 PM

HP Recommended

@SuzanneH29
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

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ECHO_LAKE
I am an HP Employee

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