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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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HP Recommended
HP Recommended
Hi @MrPlummer
Welcome to the HP Support Community. I'd be happy to assist you.
Remove external devices and perform a hard reset
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Press the power button
and refresh 
button for five seconds. The computer turns off, and then turns on again. -
If necessary, press power button again to turn on the laptop.
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If the issue persists, continue to the next step.
If the issue persists, perform a system recovery
A system recovery completely erases any local files or settings and returns the computer to its original factory-shipped state. For detailed instructions go to Chromebook Help Center and search for Recover your Chromebook.
Hope this helps! Keep me posted.
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Have a great day!
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