I think I dropped my phone one too many times. I have hailine cracks that start at the bottom of the screen. I can't launch or gesture. My app icons don't respond. I can't swipe away notifications. I have done a soft reset (power down), a hard reset (moved the ringer button back and forth three times while pressing down on the power button), and I've removed and replaced the battery.
I want to retrieve my data, but when I connect my phone via USB, I can't select "USB" b/c my screen isn't responding to my touch.
Verizon has told me that my device does not have a Backup option.
Does anyone know how I can retrieve my info? I can't believe how much data I have lost...