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ppmjones
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Does not recognise USB DVD drive

HP Recommended
N107NA P0H54EA Energy Star
Microsoft Windows 10 (32-bit)

My N107NA P0H54EA Energy Star will not read DVD's in either my Lenovo DVD reader or Samsung DVD writer, sounds as if it is trying but does not recognise either drive

 

Having to load software by copying it to a  1TB Seagate drive then into a folder to run it, is this the only way?

 

Thanks

 

Peter

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 3
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Hi,

 

Ensure the drivers for your lenova dvd player are installed on your pc via lenova manufacturers site

you may also check the specs of your pc to find the compatiblity:

User manuals : http://support.hp.com/us-en/product/HP-Pavilion-10-x2-PC/8499312/model/9014679/manuals

 

Drivers for your HP product: http://support.hp.com/gb-en/product/HP-Pavillion-10-x2-PC/8499312/model/9014679/drivers/

once the softwares and drivers of your dvd player is installed, the drive should work fine.

Riddle_Decipher
I am an HP Employee

ppmjones
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Bought a genuine HP DVD writer an that works Ok

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