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HP Recommended
H5R85AV
Microsoft Windows 10 (64-bit)

Hello, I have a problem with my HP ElitePad 1000 G2 tablet, I try to reinstall the OS. I create a usb bootable stick with Media Creation Tools, but the touch doesn't work. I also try to make a bootable stick with  HP Thin Update, but i get an error when i try to reinstall "Initializing...***ERROR*** The system does not have license for the image os! Aborted with the error code: 0xFFFFFFFF". I need to download the original OS. Please help

6 REPLIES 6
HP Recommended
HP Recommended

Hi

 

Preinstalled
  • Windows 8.1 Pro 64
  • Windows 8.1 64

 

https://www.microsoft.com/en-us/software-download/windows8iso

 

 

HP Recommended

My tablet is: HP ElitePad 1000 G2 Tablet . I think is a specialised OS, this it what i found: http://h10032.www1.hp.com/ctg/Manual/c04825506.pdf, but i don't know where to download them. I hope someone can help me. 

 

Operating system Preinstalled:
● Windows 10 Home 64-bit Chinese Market CPPP (available only in the People’s Republic
of China)
● Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook
● Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook Chinese Market
● Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook Single Language
● Windows 10 Home Suite for Higher Education
● Windows 10 Professional 64-bit Suite for MSNA
● Windows 10 Professional 64-bit Suite for MSNA Emerging Markets
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Healthcare)
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Retail)
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Rugged)
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market (Healthcare)
● Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market (Rugged)
● Microsoft Windows 8.1 ML 64-bit
● Microsoft Windows 8.1 EM 64-bit
● Microsoft Windows 8.1 CM 64-bit
● Microsoft Windows 8.1 Professional 64-bit
● Microsoft Windows 8.1 Professional 64-bit MSNA
● Microsoft Windows 8.1 Professional 64-bit Retail Solutions
● Microsoft Windows 8.1 SST 64-bit with Home and Student DPK
● Microsoft Windows 8.1 SST 64-bit China with Home and Student DPK
● Microsoft Windows 8.1 SST 64-bit without Home and Student DPK

 

HP Recommended

Hi

I suggest putting the SKU: and/or the serial number in here...

http://partsurfer.hp.com/search.aspx

as the possibilities are endless.

 

 

HP Recommended
HP Recommended

Hi

This is what HP installed prior to shipping, however it is possible a 3rd party changed the original OS, or specified the Industry Embedded version.

 

This the manual etc

https://support.hp.com/gb-en/product/hp-elitepad-1000-g2-tablet/6629138/model/6629142/manuals?sku=J5...

 

Software/OS

Feature
Description
Preinstalled
  • Windows 8.1 Pro 64
  • Windows 8.1 64
  • Office Home & Student 2013
  • Windows Embedded 8.1 Industry 64

 

That is the best I can manage.

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