Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
After update to Build 15252 I cant login with Finger Print.
The scanner works as when I go to Settings/Sign In Options the scanner works and I can add new Fingerprints.
Have a few Questions:
- After you initially use our PIN after a reboot does the fingerprint scanner work?
- After you create new fingerprints in your account does the fingerprint scanner work?
- If not, Can you provide your FW ID?
For this issue with the above Troubleshooting steps, you can also try the complete unit reset .
Which might solve this permanently.
Thank you !
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