Elite x2 not charging after plugging into Chinese outlet

[Aterlater]

I’ve got a corporate issued Elite x2 with Japanese power adapter (2 pin)

Everytime I travel to China and plug my tablet into our company power network, it won’t charge anymore. I’m not sure if it’s for any Chinese power outlet or only after using the one in my company (it’s very strong and sparks fly upon plugging into the wall or a multi cable). In any case, even when I get back to Japan, the laptop will only charge by using a different power supply and by applying strange angles - like a phone who’s pins are bent...

Originally I thought the pins of the USB C are damaged, but once I charge it in Japan it works again as usual

What could the issue be? It’s extremely annoying as I often travel to China

[Cheron-Z]

@Aterlater

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.