Envy 360 losing battery power when off.

[Explorer11]

So this thing is 7 days old. I charge it up to 100%, shutdown and let it sit for 20 hours, on it, battery is 88%. Tried it again, charge it to 100%, shutdown for 20 hours, on it back 90% shown on battery status. I can understand if it’s a year old but a week old?

I have not installed anything yet (if that matters)except Adobe because screen brightness is yellowish so not sure if I am going to keep this (another post posted).

1GU62UA#ABL

[banhien]

@Explorer11

Please try to turn off Fast startup in Windows 10:

   https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

Hope this helps.

Regards.

[Explorer11]

Thank you, I will give it a try. Just curious, how would that Startup stop the battery from draining when it’s shutdown?

[banhien]

@Explorer11

It needs power to keep data elsewhere, ready for a faster Sratup.

Regards.