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I resetted my laptop and everything and it asks me for a local or domain account and I don’t remember it please help me
Welcome to HP Support Community,
Try this first: Use the HP Guided Solution:
Let us guide you through the solution
Reset your Microsoft account password online. You can reset your password on any device connected to the Internet.
See the Microsoft password reset page (in English) to reset your password.
Use one of the following options to reset the password for your local account.
If you have created a password reset disk, use the disk to reset your password. See Reset your local user account password using a password reset disk.
If you do not have a password reset disk, you may be able to reset the password from a different administrator account. See Changing the local user account password from another user account.
If you are not able to access the account see Accessing your account when no other option is available.
For more details: Click here
If there are no other accounts with Administrator rights, you do not have a password reset disk, try these other options:
You can perform an HP System Recovery to completely erase all files, including password information, and go back to the way the system was when it was first purchased. For more information, see HP Guided Solution - Performing an HP System Recovery.
If you haven't created a set of recovery media, then I would suggest you to obtain recovery media - Here's what you need to know about obtaining a recovery media for yourself: Click here
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Jeet_Singh I am an HP Employee
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