Hello and I thank you in advance for any help you can give me.
Now after powering upthe tablet it shows HP logo with swirls. I have done a factory reset by shutting down tablet and rebooting it holding the volume up button and then I clicked on re-boot but, the ecact same thing happens HP logo with swirls. I can't even find a way to start insafe mode which if I could maybe then I could do a real factory reset.
If there is anything that you know of that can help me please, please,and pretty please help!!!
p.s. anyone with the answers can email me direct at [Personal Information Removed]
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I understand that your HP 10 2101 tablet is not booting up and you have already attempted a Reset
At this point I would request you to contact our Phone Support for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Click on "Continue as guest".
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form. A case number and phone number will now populate for you.
Thank you 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad I Am An HP Employee
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.