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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2018 05:03 PM - edited ‎12-27-2018 05:04 PM

HP Recommended
Product: HP 15-g013dx Notebook PC (ENERGY STAR)

I Turn My Laptop on And A Blue Screen Saying “Automatic Repair” No Matter What Option I Choose It Takes Me Back To This Screen. 

1 REPLY 1

‎12-29-2018 11:20 AM

HP Recommended

@Bmcneal,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • When was the last time the computer was working fine?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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