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Intel_Health
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HP 7 1800 not turning on

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HP 7 E9S46AA

I tried to turn on my tablet after not using it for 1 year and now it won't turn on, I've tried charging it and pressing the power and volume buttons at the same time. I'm starting to think it's just dead and I want another opinion. There are no HP help centers in Delaware, there all in the NY area.

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Echo_Lake
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Message 2 of 2
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@Intel_Health
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the tablet as it's not powering on. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the device physically. HP Support can be reached by clicking on the following link:

 www.hp.com/contacthp/

 

Note: Disconnect all the connected devices from the Tablet including power cord and try to turn it back on after few hours sometimes this fixes the issue. 


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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