My phone was working fine until I got updates and now it won't power on at all. I tried all methods.. jumping through the hoops and still will not work. What can I do?Could it be a charging issue? I feel I got stuck with a $350 paper weight. It was a great phone when it was working.
I haven't found a solution yet. I took it apart and found 2 screws were missing and battery wasn't mounted properly. HP had design flaws on the phone and didn't assemble it properly. I read if it's a battery issue, you need to replace both the battery and the chassis. Also it needs to be resealed to standard as well. I used continuum and it was awesome while the phone worked. It was both HP and Microsoft that ditched the phone. Microsoft don't want to continue with the Windows 10 for phones, which makes me wander why they would buy a phone manufacturing company.HP tried to do an Android version though and failed on it also. I need to test the battery and see if it was the battery or it not mounted properly. Pus possibly find a new chassis and the missing screws.
I found out the battery wasn't secured properly. I put battery back in and hooked up the LCD screen and put on the dock and it powered up. It works great again. I just need to get the battery on right, seal and get it back together the right way and it should work again. I think the battery on yours may have same issue. It's not attached to the chassis. Too movement of battery because it is loose.
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