HP Envy x360 Active Pen not working

[krcik]

I have issue with my HP Envy x360. I have bought stylus pen HP Active pen, 1MR94AA and it is not working. Could you please give me some advice what to do? I have tried to reinstal touchscreen driver as you described in your advice... Is there a possibility that my laptop does not support stylus pen at all?

Thank you very much for answer...

[Riddle_Decipher]

@krcik I can't seem to find any series starting with X360 15-Nc0006cn, could you make use of the below information to identify the product or model name you have and confirm the same, also, it would help if you could share the product number, so I can get the accurate details and use the same to find the compatible pen/stylus for your device:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

P.S: Welcome to HP Community 😉

Keep us posted,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.