-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Re: HP Instant Ink
Create an account on the HP Community to personalize your profile and ask a question
07-17-2018 04:55 PM
Thank you for your time
Solved! Go to Solution.
Accepted Solutions
07-18-2018 03:19 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the tri-color cartridge you have received is damaged.
Don’t worry, I assure you I will try my best to get this sorted.
I will send you a private message as I need some more information to check this issue.
Please check your private message icon in the upper right corner of your HP Forums profile.
Next, to your profile name, you should see a little blue envelope, please click on it.
Please reply back only to private message with the requested information.
I await a response at your earliest convenience and you have a great day!
If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!
Take care.
Cheers!
The_Fossette
I am an HP Employee
07-18-2018 03:19 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the tri-color cartridge you have received is damaged.
Don’t worry, I assure you I will try my best to get this sorted.
I will send you a private message as I need some more information to check this issue.
Please check your private message icon in the upper right corner of your HP Forums profile.
Next, to your profile name, you should see a little blue envelope, please click on it.
Please reply back only to private message with the requested information.
I await a response at your earliest convenience and you have a great day!
If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!
Take care.
Cheers!
The_Fossette
I am an HP Employee
Didn't find what you were looking for? Ask the community