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Geronosy
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HP Laptop purchased with free 1-year subscription to Office 365 Personal however can't access it

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HP Stream Laptop

I purchased this HP Stream Laptop and it has a sticker on the box stating it includes Microsoft Office 365 Personal 1-year subscription. This product did not come with a code for the subscription and I can't seem to access this so unable to use my office products... word, excel, etc.

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The_Fossette
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@Geronosy,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I am sending you a private message suggesting next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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JamieFW
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I have the same issue, I recently purchased 2 laptops for my kids and there is nothing to suggest how to access the FREE 1 year subscription. 🤯 

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Echo_Lake
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@JamieFW
Thank you for posting on HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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