Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding issues with connecting Mixed reality headsets connecting to the Omen computer. I will be glad to assist you here.
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
Are you using a Dongle or adapter to connect it to the computer?
Did you try a different headset?
For now please try these steps:
To ensure that the headset works properly, connect the headset directly to a USB or HDMI port on the computer, tablet, or other device being used.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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