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llc28
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HP Pen compatibility pavilion x360 14m-Ba0xx

HP Recommended
Pavilion 360 14m-Ba0xx
Microsoft Windows 10 (64-bit)

I purchased my hp pavilion 360 in September, 2017. Along with it I purchased a Wacom Bamboo Ink active stylus (as was suggested by the salesman at Best Buy). It worked great for a few months and then stopped pairing with my pavilion. Basically the pen wouldn't finish a letter or would randomly draw a line on the other side of the screen. I replaced the stylus with a new one (same type) and the same thing happened again. 

 

I recently purchased the hp pen (microsoft) which is the suggested pen on the hp compatibility website. I cannot get it to work with my laptop. It is doing the same thing the other pen did. The writing is not complete and will randomly jump to the other side of the screen. Sometimes it will scroll the page but will not write. I am very frustrated with trying to find a pen that will work with my laptop as I use it for taking notes in school. I mostly use microsoft one-note and other office programs with the pen. 

 

I have updated my laptop software and all drivers. Is there anything else I can do that will make this hp pen work with my laptop?

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Dragon-Fur
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HP Recommended

@llc28

 

I can offer the following...

 

 Reference 

HP PCs - Touchscreen Compatibility with Pen and Stylus

 

This are your pen choices

odel name
HP Pen (Microsoft)
 
1MR94AA
 
SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver)
HP x360 11 EMR Pen with Eraser (Wacom)
 
2EB40AA
 
SPS: 928519-001
HP Tilt Pen (Microsoft)
 
2MY21AA
 
HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver)
 
 
Pavilion x360 14m-ba0xx, 14-ba0xx
x
 
x*

x* - Computers that support the HP Pen can also support the HP Tilt Pen, but the HP Tilt Pen might not work on older computers.

 

 

These are the Drivers:

 

HP Pen Driver – Version 2.0.0.26

Information:

 

 OR

 

HP Tilt Pen Driver - Version 1.0.0.19

Information:

PCI\VEN_8086&DEV_591E&SUBSYS_845C103C="ELAN EzTouchFilter"

ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"

ACPI\ELAN2514="ELAN EzTouchFilter"

 

 

How-to

Link Contributed by  erico  -- Video Help – Setting Up Your HP Pen

 

_________________________________________________________________

NOTES

 

  • The stylus document is updated as new information becomes available
  • Correct stylus not working? Check computer’s Software and Driver Page for a relevant firmware update.

 

_________________________________________________________________

 

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Dragon-Fur

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