• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I too am having this problem and have spent hours trying clean reinstall, new gmail address, redownload firmware. It seems to start as Google Play Services and Google play auto update. my suspicion is that there is a conflict between HP customised release and new version of Google Play release. It renders Slate virtually useless! Either Google need to fix or HP need to release update!!!!!!!!! Guy Uk

HP Recommended

did this work for you

HP Recommended

I have the same problem too. Hope they will do someting about it and very soon. Experienced the problem since december and tried everything (except making my tablet fly through the window!)...Many frustration and it seems to be related with google apps and hp version not compatible. Expecting a real solution soon from HP.

HP Recommended
Soon in our dreams
HP Recommended

I will be buying HP products in the future in my dreams too (NOT). No communication, no support.......say no more!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.