Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that for some reason an icon has disappeared on your tablet, and a factory reset did not help. I am happy to give you a hand with this.
What is the full operating system version in use on that tablet?
If you connect a camera to the device, is it detected?
Was there software you needed to install the first time around?
Please let me know.
Malygris1 I work on behalf of HP Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click Kudos Thumbs Up on the right to say “Thanks” for helping!