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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-21-2019 11:57 AM

HP Recommended
Product: HP Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

New computer bought in June 2019 boots up to blue troubleshoot screen. None of the recover options work.

1 REPLY 1

‎07-23-2019 05:22 PM

HP Recommended

@Dseay

Thank you for joining the HP Community

 

Do you see any error message?

Are you facing this issue after an update?

 

While you respond, you may refer to the steps suggested in this support document: https://support.hp.com/in-en/document/c04593971 for HP PCs - Error Messages Display on a Blue Screen.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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