cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Cybermans-Web
New member
1 0 0 0
Message 1 of 2
433
Flag Post

HP Split - docking station/keyboard replacement. 13-r100dx

HP Recommended
13-r100dx
Microsoft Windows 10 (64-bit)

HP Split keyboard/base is broken. The tablet still works and I've been trying to replace it for over a year. I've looked everywhere, and I'm guessing that the answer to my problem is going to be, "here's a link to your user's manual and a link to a place you can buy all of the individual parts." The parts you don't know how to assemble, and cost as much as a new laptop.


SO HERE IS MY QUESTION: Is there any place in existence, maybe through you, HP or its affiliates where I can simply purchase a 13-r100dx docking base?

*If you tell me to look at my manual and then order the parts - I'm literally gonna buy a refurbished one, switch out all the pieces inside the docking station, and send it back. Thanks in advance for either your help, or your refurbished computer that you're getting back and will need to refurbish again.
DJ

1 REPLY 1
Jeet_singh
Retired
Retired
21,068 21,004 1,399 2,375
Message 2 of 2
Flag Post
HP Recommended

Hi @Cybermans-Web,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

I understand you are looking for a docking station/keyboard replacement for your HP Split notebook. Don't worry as I have a few suggestions which should help you resolve this issue.

 

As I understand the keyboard base is broken on your HP notebook. I would personally suggest you can contact our HP phone support so that they can provide you with all the service options available for your PC. If the unit is under warranty, the manufacturer’s warranty should cover repairs on the unit.

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation