• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2018 07:38 AM

HP Recommended
Product: HP Stream 14
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Stream 14 currently running Windows version 1607. It kindly keeps telling me Windows isn't supporting this version anymore and I need to update to the latest version. This is proving a little difficult as I have, for some reason, zero space available on the drive.

 

I found some info saying to run some Windows tool (doesn't seem to be the Media Creation tool or, at least, it isn't called that on this page) to install a fresh copy of Windows but that the space needed is 3GB. A little difficult as I don't have that space available which is why I'm having this trouble in the first place.

 

microsoft.com/en-us/software-download/windows10startfresh

 

My question is: Can I save this tool to flash drive and run it from there? Or would using the Media Creation tool be a better option? And will it keep the license key intact?

 

If at all possible, a quick reply would be appreciated as this is a bit of an urgent matter.

 

 

Thanks.

1 REPLY 1

‎04-19-2018 08:17 AM - edited ‎04-19-2018 08:20 AM

HP Recommended

 

 

Windows 10 activation licence key is embedded in the BIOS chip on motherboard. The key automatically activates Windows 10 upon installation while connected to internet, provided you're installing same edition i.e., Windows 10 Home.

You can try the below suggestion to clean install Windows 10 latest build,


Follow option 1 here: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

This will allow you create bootable Windows 10 (build 1709) USB using Microsoft windows media creation tool from ANOTHER WORKING COMPUTER.

Next disable secure boot from BIOS, plug in the installation USB, change boot order to USB, then proceed with clean installation of Windows 10 1709 build.

Disable secure boot:
https://support.hp.com/in-en/document/c04784866

Change boot order to USB: https://support.hp.com/in-en/document/c01443326

Clean install:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be AUTOMATICALLY ACTIVATED on installation while connected to internet

You can download additional drivers from your HP support page.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.