Product: HP Windows Mixed Reality Headset VR1000-100
Operating System: Microsoft Windows 10 (64-bit)
Hello! Just got my headset delivered.
Plued it in and displayes just don't work at all, there are dead dark. hovever tracking is working (i was able to trace gaming zone and aslo i can see all the movment whie mirrowing image to the monitor). Is there any chance this is not hardware problem?
You need an administrator user account, and then you need to sign in with a Microsoft Managed Service account.
Check Windows System updates and install any drivers that need to be updated.
Enable full kernel mode dump.
Enable Developer mode from Settings > Update & Security > For Developers.
Enable full diagnostics from Settings > Privacy > Feedback & diagnostics.
Copy MRValidationKit to the PC.
Reboot the system.
Connecting the HMD to the computer
Use the following steps to install the HMD:
Connect the HMD to the computer.
Plug in the USB first, and then plug in the HDMI.
The HMD display does not show on the Windows desktop.
If the HP Windows Mixed Reality Headset VR1000 is not recognized or does not function when connected using an adapter, dongle, or hub, connect the headset directly to a USB or HDMI port on the computer, tablet, or other device being used to verify functionality of the HP Windows Mixed Reality Headset VR1000.